Terms of Service.

These Terms of Service govern your use of Maja ("the Service"), a sales and marketing analysis tool. By creating an account, starting a trial or paying for a subscription, you agree to these terms. If you do not agree, do not use the Service.

Maja connects to the sales and marketing tools you authorise, reads performance data from them, and produces reports, insights and proposed actions. Maja does not send outbound messages on its own and does not change anything in your connected tools unless you explicitly approve a proposed action.

Maja's output is analysis and recommendation. You remain responsible for every decision you approve and for the commercial outcome of that decision.

You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account. You must be at least 18 years old and authorised to connect the third-party accounts you link to Maja.

Maja is offered as a monthly subscription at the price shown on our pricing page. New accounts start with a 14-day free trial. Unless you cancel before the trial ends, the subscription renews automatically each month until cancelled.

Payments are processed by Stripe. We do not store your card details. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period and previously paid periods are not refunded except where required by law.

The Service depends on APIs operated by third parties such as Google Ads, Meta Ads, Instantly, HeyReach, lemlist and others. We do not control those services. Changes to their APIs, rate limits, pricing or access policies may interrupt or limit parts of Maja, and we are not liable for such interruptions.

You are responsible for complying with the terms of every third-party tool you connect, including any rules those tools set for outreach volume, data usage and automation.

You may not use Maja to break the law, to violate a third party's terms of service, to send unlawful or unsolicited communications, to reverse-engineer or resell the Service, or to attempt unauthorised access to our systems or other users' data.

The Service is provided "as is". We aim for continuous availability but do not guarantee uninterrupted or error-free operation, nor that Maja's analysis will be accurate, complete or profitable. Automated analysis can be wrong; review recommendations before approving them.

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, lost profits, lost revenue, wasted advertising spend, or loss of data. Our total aggregate liability is limited to the subscription fees you paid in the twelve months before the claim.

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these terms or if your use creates legal or security risk. On termination your data is deleted in line with our Privacy Policy.

We may update these terms as the Service evolves. Material changes will be communicated to the email address on your account before they take effect. Continued use after that date means you accept the updated terms.

Questions about these terms can be sent through our contact page.